cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Watch 5 beta sleep respiration rate display problem

(Topic created: 11-03-2024 07:38 PM)
350 Views
Options
Discussions
[Application]
After ZXJ5 beta firmware, the sleep app respiration data does not display automatically on the watch 5.  Upon awakening, the sleep app shows no data captured for respiration rate.  If I then display the sleep app data on my Samsung S23 Ultra phone, the respiration rate is displayed correctly. Redisplaying the sleep app data on the watch 5 now displays the same respiration rate as the phone.  I therefore have to open the phone app to see respiration data upon awakening.  This is a constant failure.
0 Likes
5 Replies
MatthewReiter
Red Giant
Options
Discussions

Beta ends soon for Watch 4 and 5

0 Likes
Options
Discussions

So...Samsung won't fix the problem and will ship a defective product? What's your point? Your  OK with that? Not very customer focused attitude.  I'm outta here

 

.

0 Likes
MatthewReiter
Red Giant
Options
Discussions

Beta already ended for the Watch 6, then the others would likely follow soon, they can always fix things when it isn't on Beta, too

0 Likes
Chef31684
Red Giant
Options
Discussions

Just because the beta ended for watch 6 doesn't mean anything for 4 & 5. Stop acting like you know it all.

0 Likes
USBetaModerator3
Beta Moderator
Options
Discussions

Hello @usermkctxa3xCZ ,

Thank you for your feedback on Heart Rate not being captured on Watch5.

This issue has been a known issue on Watch6 as well, yet the fix was applied on the official Watch software, along with Galaxy Wearable / Samsung Health apps. 

If you find any other issues during the Beta program, please submit an Error report to help us understand and stabilize the issues. 

Galaxy Wearable Beta > Search for "Contact us" > Submit Report > Check "Send Diagnostic data" (Screenshots would be helpful).

We apologize for any inconvenience that have caused you during the Beta program.

 

Regards,

One UI Beta Team

 

0 Likes