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Original topic:

Watch 6 beta testers

(Topic created: 06-12-2024 10:46 PM)
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Kraven1984
Asteroid
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I was trying to participate in the beta test but I get an error right after I click participate idk what happened

4 Replies
userZNnTdcqwZP
Supernova
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You might need to connect to your watch 6 before clicking participate. If you did that and still gets error, it could be that beta is full or your watch 6 isn't the right model to participate.

nitrate
Halo
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I think there's a lag after you sign up before you get the software. I'm getting the same error messages. 

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Prototypedc
Asteroid
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Hey, I had the same problem and I fixed it. Here's what I did:

 

1. force closed the Samsung Members app.

2. I cleared the app's cache and data.

3. I opened the Samsung Members app again and tried downloading the apps again.

That worked for me.

USBetaModerator3
Beta Moderator
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Hello @Kraven1984,

Thank you for your feedback. 

There could be possible reasons why you were getting the error message popup. 

1) Watch is not compatible for Beta (non-BT/LTE models). Only Bluetooth models can participate at this time.

2) Members app cache issue (Clearing out app cache) 

If above options aren't available for your fix, please submit an error report through your Galaxy Wearable app (Contact us > Error reports).  

 

Regards,
One UI Beta Team

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