cancel
Showing results for 
Search instead for 
Did you mean: 
JUMP TO SOLUTION Solved

Original topic:

Watch 6 beta version

(Topic created: 06-13-2024 02:54 PM)
2178 Views
Options
Discussions
After I joined and updated my Watch 6 classic to the new UI beta version, my watch keep restarting itself till the battery is completely drain from 60% in 30 minute. Please help, what I should do. 

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Discussions

@littlecloudgz You should post in the dedicated beta discussion area. When you visit that area you will see a thread on this topic with a solution. To clear this issue, you need to factory reset the watch. The beta will remain on the watch after the factory data reset. 

You will have to do it physically:

  1. Hold down both buttons until you the watch resets and then shows the Samsung name.
  2. Then click the Home button twice.
  3. You will get to a text menu.
  4. Click the home button multiple times to get Recovery menu highlighted.
  5. Then long press on the Home button until the menu changes.
  6. Then use the back button to scroll down to Factory reset.
  7. Click the Home button to select Factory reset.
  8. Use the back button to select yes
  9. Click the Home button to activate it. 

View solution in context

10 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Discussions

@littlecloudgz You should post in the dedicated beta discussion area. When you visit that area you will see a thread on this topic with a solution. To clear this issue, you need to factory reset the watch. The beta will remain on the watch after the factory data reset. 

You will have to do it physically:

  1. Hold down both buttons until you the watch resets and then shows the Samsung name.
  2. Then click the Home button twice.
  3. You will get to a text menu.
  4. Click the home button multiple times to get Recovery menu highlighted.
  5. Then long press on the Home button until the menu changes.
  6. Then use the back button to scroll down to Factory reset.
  7. Click the Home button to select Factory reset.
  8. Use the back button to select yes
  9. Click the Home button to activate it. 
Options
Discussions
Thank you so much. Would you mind giving me the link for the beta discussion area? I couldn't find it, or I don't know where to locate it. Thank you!
LongHiker
Galactic Samsung Care Ambassador
Options
Discussions

@littlecloudgz You can always find the link to the Beta discussion area by clicking the Beta banner in Samsung Members app.  The link is https://us.community.samsung.com/t5/Discussions/bd-p/us-bp-watch-dis 

GabrielStorm64
Cosmic Ray
Options
Discussions

i just did a normal reset.   solved the problem.  

 

MasterFoda
Cosmic Ray
Options
Discussions
Exact same issue here.
0 Likes
Options
Discussions
I did the factory reset, and it solved the issue, thanks to LongHiker.
userlQcCM1wRc8
Red Giant
Options
Discussions

After the beta install, my watch kept rebooting itself. 

I did a factory reset and all is good. Smart Switch restores all the settings and apps which makes the process a lot less painful to do a full reset. 

For good measure, I also cleared the partician cache on the watch. Running nice now. 😊 

USBetaModerator3
Beta Moderator
Options
Discussions

Hello @littlecloudgz,

Thank you for your Feedback. We are glad you that your issue has been resolved. 

We appreciate your contribution to the Beta community.

Regards,
One UI Beta Team

0 Likes
Desiree41384
Asteroid
Options
Discussions

I'm unable to download the watch 5 beta app it keeps giving me an error message

 

0 Likes