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ā06-12-2024 03:43 PM in
Discussions- Mark as New
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ā06-12-2024 04:08 PM in
DiscussionsHello @REGGI7,
Thank you for your feedback.
Please submit an error report through the Samsung Members or Galaxy Wearable app on your device:
- To provide feedback or to report bugs or errors in the Beta software, select "Contact us > Error reports" in the Galaxy Wearable app.
- Tip: Before hard resetting watch, send Error reports in the Galaxy Wearable app while watch is constantly rebooting.
-Tip2: Please check out the comment by LongHiker here for reset steps.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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ā06-12-2024 05:48 PM in
DiscussionsI read someone say to do a factory reset from the watch settings to fix it, and it worked for me! It wasn't as much of a pain as I thought it would be and I hope it works for you.
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ā06-12-2024 06:10 PM in
DiscussionsThat's what worked for me.
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ā06-12-2024 08:26 PM in
DiscussionsWorked for me too. Only issue I can't resolve is Google Messages not working (there is a post about it already).
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ā06-12-2024 08:41 PM in
DiscussionsAfter 30 minutes of waiting for the log files to be generated while my watch rebooted until the watch battery was dead, I'm giving up and resetting.
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ā06-12-2024 08:44 PM in
DiscussionsI had to reset through the system restore menu, my watch rebooted when trying to reset via the settings on my phone.
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ā06-13-2024 05:45 AM in
DiscussionsI had the same experience. Tried resetting through the watch settings but could not due to the constant restarts. Used the recovery menu and all was good after the reset/restore.