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Original topic:

Wear software problem

(Topic created: a month ago)
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Audfellow
Constellation
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After installing 8.5 beta having problems with Wear. Currently using Watch 7 and ring. Now every time I open Wear it only brings up the ring tutorial that I have have to go through page by page and once finished there no way out of it. Can't do anything else but close program and when reopened it goes though same tutorial again. 
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6 Replies
theblackcobra
Red Giant
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Be sure to update your watch as well to the most recent software.
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Audfellow
Constellation
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Updated both watch and ring and no change
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Helmetx
Galaxy
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Have you tried clearing the cache or data in the settings?
Not sure if that works.
Mine is working fine.
KevHar5
Galaxy
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Mine is working fine as well.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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Audfellow
Constellation
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Cleared cache and data no change
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