Discussions

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Soft Restart Bug

Posted by 10-07-2021 01:55 PM in Discussions

Settings > Developer Options > Demo Mode > Enable and Show Demo mode causes the UI to restart and One hand operation + has to manually... View Post

10-11-2021 07:33 AM

Hello @MochaVex , Thank you very much for reporting the issue to us. We appreciate your co... View Post

How to go to recovery mode on Samsung S21 Ultra (One UI Beta 4)

Posted by 10-07-2021 01:48 PM in Discussions

Hello, I have tried all the recommended methods to switch to the android recovery mode but I am not able to do after updating to the One UI 4.0... View Post

10-11-2021 07:32 AM

Hello @userIKufknzn2I , Please follow steps below to enter recovery mode. Turn off the... View Post

App crash

Posted by 10-07-2021 01:28 PM in Discussions

Is anyone else having problems with tiktok? Ever since the beta 2 came out tiktok has been crashing nonstop for me View Post

10-11-2021 07:30 AM

Hello @Ivoopis , As issue involves a 3rd party app, fix needs to be performed from the app... View Post

Media volume

Posted by 10-07-2021 01:26 PM in Discussions

Has anyone or does anyone know how to fix the media volume or having a problem with it. Mine goes to half way and goes from blue to red View Post

10-11-2021 07:30 AM

Hello @BerryT , Blue to red indicates your volume level is too high. Usually it happens wh... View Post

Apps Closes on Swiping Down Notifications Panel

Posted by 10-07-2021 01:24 PM in Discussions

Any open apps abruptly closes and returns the user to the home screen sometimes when swiping down the notifications panel. View Post

10-11-2021 07:26 AM

Hello @ShubhamP , Thank you for your feedback. If you haven’t already, Please update Samsu... View Post

Camera lag

Posted by 10-07-2021 01:18 PM in Discussions

Since installing the latest beta version, I've experienced 1 to 2 second lag when opening the camera. It does not happen every time, but it... View Post

10-11-2021 07:25 AM

Hello @MatthewU , Thank you for your feedback. If you haven’t already, Please update Samsu... View Post

Apps using my mic

Posted by 10-07-2021 12:42 PM in Discussions

I am glad I got android 12 because now whenever I use an app I get a little notification telling me that hey this app is using your mic and the... View Post

10-11-2021 07:24 AM

Hello @SirTJ , It is a not a bug, its a new feature introduced as part of privacy for And... View Post

Samsung Health will not Sync

Posted by 10-07-2021 12:16 AM in Discussions

I just tried to sync my Samsung Health app but it wouldn't sync, I've already updated it in the Samsung App store, Help please... ... View Post

10-10-2021 06:55 AM

I've already completed all of the troubleshooting and sent error reports, but Samsung Health stil... View Post

Bug?

Posted by 10-06-2021 10:16 PM in Discussions

Not sure if this is a bug or something implemented with dark mode, I noticed the eye comfort shield will turn on at 10pm even when the it's... View Post

10-09-2021 04:32 PM

I have this same issue except mine looks like it turns on at 7 pm est. The setting is off. Turnin... View Post

Phone Restarting

Posted by 10-07-2021 06:49 AM in Discussions

Phone has restarted twice without notice since 2nd beta update this morning. Once while I was talking on the phone. The second time, the phone was... View Post

10-09-2021 08:30 AM

Clearing the cache did not solve my issue either, still getting random restarts. View Post

S-Pen

Posted by 10-05-2021 07:07 AM in Discussions

Turned off show air command icon in settings, but after 2 Beta, although it is turned off, it is still showing on screen. I... View Post

10-08-2021 07:31 PM

I was just about to post this same thing as well. I'll send a report too. View Post

Toast Notifications now have app icons

Posted by 10-07-2021 11:00 AM in Discussions

This is a strange change in my opinion. As a long time android user it has caught me off guard multiple times a day. Not sure why... View Post

10-08-2021 05:49 PM

No. I don't mind View Post

Error In Shop Samsung App

Posted by 09-17-2021 11:07 PM in Discussions

Whenever I try to log in to my Shop Samsung app I get a message saying "Samsung account already exists in account manager" this only... View Post

10-08-2021 04:55 PM

Still no resolution after 4-3 weeks? View Post

Esim issues

Posted by 09-16-2021 07:20 AM in Discussions

I have 2 phones... Galaxy S21 Ultra 5G SM-G998U1/DS on at&t and a Galaxy S21 5G SM-G991U1/DS on Verizon ... View Post

10-08-2021 08:16 AM

I verified with 2 Tmo technical support reps and a Tmo engineer that the issue is provisioning on... View Post

Stay with beta or rollback?

Posted by 10-06-2021 08:43 AM in Discussions

Suggestions? View Post

10-08-2021 07:07 AM

I'm really enjoying the beta, but after every update I clear my cache partition. I haven't had an... View Post

Beta 2

Posted by 10-06-2021 01:51 PM in Discussions

I have to say, beta 2 on my S21 Ultra is so much better than beta 1. Animations are quick, the UI overall is quick, battery life seems to be... View Post

10-08-2021 05:26 AM

Thanks! View Post

Beta 2 issues!

Posted by 10-05-2021 08:07 AM in Discussions

Based on my personal experience, here is a list of things that were not fixed or even worse in beta 2: *App drawer background issue... View Post

10-08-2021 04:32 AM

I suspected as much, last I heard they were supposedly working on a fix, thank you for the confir... View Post

Android 12 background wallpaper is now fuzzy

Posted by 10-06-2021 06:21 PM in Discussions

After the beta update my phone lags and the background home screen wallpaper is fuzzy and gray View Post

10-07-2021 11:07 PM

Go to settings,display and its right there. View Post

5G is not

Posted by 10-06-2021 08:40 PM in Discussions

I installed a network cell band info app to verify my phone was in fact picking up the 5G signal and low and behold it's not. It's actually... View Post

10-07-2021 08:05 PM

I do have carrier services app installed. View Post

Phone rebooting worse on the 2nd build

Posted by 10-07-2021 06:37 AM in Discussions

My phone reboots significantlyore on the 2nd beta build. View Post

10-07-2021 08:01 PM

I'm dealing with the same issue also. My s21 ultra reboots usually when using facebook youtube du... View Post

better vs beta

Posted by 10-07-2021 08:06 AM in Discussions

I think we all appreciate hearing tips and tricks on how to make our beta phones work smoother or better or at all...but I am cautious about... View Post

10-07-2021 06:21 PM

that's actually a good idea, and I thought of that. then after discussion with Samsung they want ... View Post

S21 Ultra: Carrier Device Manager (TMobile)

Posted by 10-05-2021 01:32 PM in Discussions

Anyone else on TMobile getting the "Carrier Device Manager requests are processing" notification since installing beta 2? I submitted beta... View Post

10-07-2021 05:38 PM

Yes mine say the same View Post

Lockscreen

Posted by 10-07-2021 09:06 AM in Discussions

After unlocking the phone the clock goes up and remains stock in the lockscreen with the clock hidden halfway up in the screen. View Post

10-07-2021 05:08 PM

Attached is a picture of the issue I'm having when trying to unlock my device. View Post

Carrier device manager

Posted by 10-06-2021 03:10 PM in Discussions

Does anyone have the "carrier device manager" notification in the notification bar thst doesn't go away? I have it and can't seem... View Post

10-07-2021 03:21 PM

I reported it yesterday after it happened. View Post

AOD

Posted by 10-07-2021 07:31 AM in Discussions

When phone is in AOD and I get a notification the screen wakes up and goes to the lock screen instead of staying in AOD. I tried doing a screen... View Post

10-07-2021 02:54 PM

I actually found out that an app that I was using for edge lighting was causing the issue. I unin... View Post

Working well

Posted by 10-07-2021 10:51 AM in Discussions

It's been 24 hours since I cleared my s21 plus cache Tmobile variant, and since then I have had none of the previous problems I was... View Post

10-07-2021 02:28 PM

Blurry background, random missing icons and occasional freezes View Post

Beta 2 Feedbacks

Posted by 10-06-2021 11:55 AM in Discussions

Ok so "color theme" for me so far is great, it blends in and changes the color of some widgets so far like Google Clock, It also changes... View Post

10-07-2021 01:46 PM

Update: After a longer usage of the color theme I now see that it's not working properly because ... View Post

Google calendar in Nova Launcher has larger fonts than rest of screen

Posted by 10-07-2021 09:13 AM in Discussions

My font size in Google calendar in Nova Launcher 7 is a couple levels larger than the rest of the screen fonts. Has anybody else noticed that? View Post

10-07-2021 01:36 PM

Hello @midimench , As issue involves a 3rd party app, fix needs to be performed from the a... View Post

S21 ultra beta 2

Posted by 10-07-2021 09:43 AM in Discussions

Anyone get this, I am not sure which causes it but basicly I'll be typing a msg and either I'll receive a new notification or my plug will... View Post

10-07-2021 01:32 PM

Hello @Untorn , Vibration is caused usually when an error happened in the background or lo... View Post

More bugs

Posted by 10-07-2021 10:05 AM in Discussions

Ugh more bugs. My Google messages is not working properly. Half of my apps say they stopped working. And were back with the same battery issue. The... View Post

10-07-2021 01:27 PM

Hello @PhillipM , Please erase the device cache using steps below. If issue persists, Plea... View Post