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Original topic:

dropping calls/ no service

(Topic created: 09-18-2023 05:32 PM)
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Nsane1
Asteroid
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anybody else's phone keeps dropping calls or saying they have no service when it shows they have 5G. i had to restart my phone in order to get service back. this has happened 4 or 5 times since version 2 of beta dropped 
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Specialk1979
Asteroid
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Are you on a physical Sim card?
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rasinnette
Halo
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This has happened to me also I have a 23 ultra. I converted to esim. And took phical card out and so far it has solved my problem
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Claykin
Galaxy
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I've experienced the same issue. I am on physical SIM. I don't want to convert to esim due to T-Mobile not supporting the native VVM app
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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JesterPizzle
Nebula
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I'm having the same issue with 5g. When doing speed test I used to get over 200mgps on the T-Mobile network, now I average about 20. I had to go into the mobile network settings and turn off 5g.
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Ricardo66
Cosmic Ray
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Yes
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Unxguyjr
Cosmic Ray
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On beta 3 and had calls dropped both calling and receiving had to rebbot phone to resolve the issue. Logged error with support.
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