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Original topic:

fingerprint not working

(Topic created on: 11/4/20 7:44 AM)
Bvv
Asteroid
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Fingerprint scanner not working all the times sometimes it works something doesn't.

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6 Replies
lowkeyJoe
Astronaut
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register your fingerprint more than once?
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Working fine on mine. I have register the same finger twice with different angles in the past and usually that does it for me.
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USBetaModerator
Beta Moderator
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Hello,

 

Please try the suggestions made by  @lowkeyJoe . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

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Bvv
Asteroid
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I did register twice but still it works sometimes and sometimes it doesn't I never had that problem on 2.5
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HieuPham
Constellation
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you have to remove the finger and redo it over then it should work. that's what I did.
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CK17
Constellation
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I am also facing this issue. My finger is registered with different angles.
Also, for some reason the issue seems to be more prominent when fingerprint access is requested by an app like WhatsApp.
*I'm on the latest beta update.
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