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Original topic:

one u.i. 3 official update

(Topic created on: 12/22/20 5:36 PM)
SLOPoe
Astronaut
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I had the betta but now my phone won't update, is it just taking for ever to get or do I need to reset my phone. 
8 Replies
USBetaModerator
Beta Moderator
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Hello,

 

Please try clearing cache and rebooting your device. If issue continues, please send us an error report to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

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TuChico7
Asteroid
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Hi, i'm sti on Beta on my galaxy note 20 ultra, do I need to reset my phone to receive the official update?
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SLOPoe
Astronaut
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I just cleared cache and rebooted, that didn't work so I backed up and factory reset, that didn't work.
C2Cab95
Astronaut
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I've cleared cache, reset my phone, and still on the Beta software.
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TuChico7
Asteroid
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I'm also on Beta and still haven't received the official update. Do I need to reset my phone?
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userMgH3MMU2Bi
Constellation
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same problem here! It seems to be a widespread issue among beta testers
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TuChico7
Asteroid
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I don't understand why Samsung isn't responding to this thread with guidance on how to fix this issue.
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adtjoshua
Astronaut
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I'm having the same issue!!?? I'm stuck in Beta!!??
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