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Original topic:

samsung notes freezes and crashes

(Topic created: 11-19-2020 09:03 PM)
Ilovechicken03
Astronaut
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For some reason samsung notes is not working when I go into it it freezes and crashes also Is anyone else noticing this bug with air command? 

image

Pointer is not available to select anymore 

Here is the app crash history with samsung notes 


image


12 Replies
ronakmonty
Constellation
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as someone already suggested, clean storage data and force stop. Then relaunch it. Worked for me.
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Hendav
Asteroid
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that worked at first for me but the app still crashes now all the time.
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Njdan30
Galaxy
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have you tried booting into recovery mode and clearing system cache?
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Hendav
Asteroid
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yes, the app still force closes intermittently
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Ilovechicken03
Astronaut
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yea same
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Ilovechicken03
Astronaut
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what do we do samsung your leaving us hanging
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Ilovechicken03
Astronaut
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this is your notes app and you haven't sent out an update or anything
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USBetaModerator
Beta Moderator
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Hello,

 

Please try force stopping the app, clearing its cache and rebooting your device. If issue continues, please send us an error report to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

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sleepcycl
Asteroid
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All of that did not fix the issue for me
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