09-11-2018 02:58 AM
The Ring app will login using the small icon but never stay logged in. I get the authorize button every time. Then a few moments later, it logs out again.
The 3x3 Ring app has not let me login at all.
This is the worst integration I’ve ever had. This fridge development team must have the worst developers and QA team ever. Very disappointing and I can’t believe that Ring and Amazon tolerate this.
09-11-2018 03:42 AM
And if I do a Factory Reset, will I be able to retain all my children’s drawings and sketches? Will I also loose all the profiles or will logging back into the Samsung account restore that?
any details would be helpful since I hesitated to do a Favtory Reset.
09-11-2018 04:36 AM
I don’t know about the sketches.
Haven’t tried sketching yet.
It keeps the groceries in the food list. It doesn’t keep your radio preferences, nor your bookmarks in the browser, nor your widget configurations, nor your uploaded pictures. The profiles are there.
I took some pictures of my “desktop” configurations and arranged them again.
I have only used the fridge for some few days, so this was no biggie for me since I haven’t created that much stuff yet.
12-07-2018 02:02 PM
The latest app update should have fixed this issue. If it is still happening, please file a ticket here: https://familyhubcare.zendesk.com/hc/en-us/requests/new
12-07-2018 09:51 PM
Nope, not with me at least. I filed a ticket already...and this is my 3rd time doing so, because after 3 updates, Samsung Family Hub still can't get this thing taken care of. At this point, I would really suggest the folks at Family Hub hire a rocket scientist or the guy that program the space shuttle that sends machines to Mars to deal with this issue.
a week ago
Is the fridge supposed to answer your doorbell automatically if someone rings?
When I first got the fridge it wouldn't automatically answer but now after some updates it does. I'd rather not have it automatically answer and instead require me to press the answer button.
Like if I'm not by the fridge it will still answer vs letting me answer on my phone. That aint right is it?