Door open chime won't stop

SOLVED
Constellation

Door open chime won't stop

We have a model #RF22M9581SG Family Hub refrigerator that just had an update. Since the update, the open freezer door chime has been going every 2 minutes or so. We've checked the doors for anything protruding and they are definitely closed.  We now have the volume turned down all the way. This refrigerator is only a year old.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Samsung Moderator
Solution
Accepted by topic author useriBA030hkma
‎11-16-2017 11:17 PM

Re: Door open chime won't stop

Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

7 REPLIES
Samsung Moderator
Solution
Accepted by topic author useriBA030hkma
‎11-16-2017 11:17 PM

Re: Door open chime won't stop

Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Highlighted
Constellation

Re: Door open chime won't stop

This turned out to be a sensor at the bottom of the refrigerator that had come loose. It was replaced and everything is fine now
Constellation

Re: Door open chime won't stop

How did you get it fixed /  I'm wondering if it is a sensor for our fridge?

Samsung Moderator

Re: Door open chime won't stop

Could you provide the model of your fridge?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Constellation

Re: Door open chime won't stop

I am having the same issue can you help me?  Thank you

Samsung Moderator

Re: Door open chime won't stop

@

userqUQk0FiZRS Please provide the full model code of the unit so that we can best assist.

Constellation

Re: Door open chime won't stop

RF22N9781SG/AA   Thanks,