Door open chime won't stop

SOLVED
Constellation

Door open chime won't stop

We have a model #RF22M9581SG Family Hub refrigerator that just had an update. Since the update, the open freezer door chime has been going every 2 minutes or so. We've checked the doors for anything protruding and they are definitely closed.  We now have the volume turned down all the way. This refrigerator is only a year old.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Samsung Moderator
Solution
Accepted by topic author useriBA030hkma
4 weeks ago

Re: Door open chime won't stop

Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

2 REPLIES
Samsung Moderator
Solution
Accepted by topic author useriBA030hkma
4 weeks ago

Re: Door open chime won't stop

Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Highlighted
Constellation

Re: Door open chime won't stop

This turned out to be a sensor at the bottom of the refrigerator that had come loose. It was replaced and everything is fine now