Zorrito
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โ07-01-2025 07:06 PM in
Fold & Flip Phones
Fingerprint sensor is not working.

Checked settings, and received a message stating my fingerprint data has been corrupted.
Trying to re-register my fingers but I get this message
Tried all troubleshooting steps except for a factory reset.
Anyone else?
2 Replies
realaud
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โ07-02-2025 04:30 AM in
Fold & Flip Phones
Did you run a diagnostic on the fingerprint sensor? The sensor could be bad. Do the diagnostic before you jump through any more hoops. Diagnostics can be found in your device care settings.
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seamseamalabeam
Constellation
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โ09-24-2025 02:47 AM in
Fold & Flip Phones
Having the same issue on Samsung 832 the sensor never works and I get the same message try restarting and all troubleshooting steps and I also did everything but factory reset