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06-06-2025 04:17 PM in
Fold & Flip PhonesSolved! Go to Solution.
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06-09-2025 09:30 AM in
Fold & Flip PhonesHello Manatee, Welcome to the Community. We understand how concerning it is for the phone to be unresponsive at random times.
Since this happened after updating the phone, be sure to complete all steps under the Best Practices After an Update thread.
Have you tried clearing the cache/data for the One UI app? (Located in Settings>Apps) https://www.samsung.com/us/support/answer/ANS10001372/
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
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06-09-2025 09:30 AM in
Fold & Flip PhonesHello Manatee, Welcome to the Community. We understand how concerning it is for the phone to be unresponsive at random times.
Since this happened after updating the phone, be sure to complete all steps under the Best Practices After an Update thread.
Have you tried clearing the cache/data for the One UI app? (Located in Settings>Apps) https://www.samsung.com/us/support/answer/ANS10001372/
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692