Fold 6 Display Colors Washed Out

[RenoRich]

Just setup my new Fold 6 and upgrading from the Fold 4. Very disappointed in the color saturation on both screens compared the Fold 4. The colors are washed out and I have both phones set for max vivid. Any one else see the same? Thanks. 

[Robin621k]

Go to settings, display, and vivid natural section, turn on Vivid, advanced, you will now have a slider to adjust the vividness.

[MrStimpy]

Agreeded!!! Vividness scale does nothing.

[Manoj_indupalli]

Same experience and had a devastating feeling regarding Fold 6 purchase.

- The colors seem washed out.

- No accuracy in colors and also the overall screen got a greyish tint.

** Checked all the settings including vividness, color enhancements, etc., But nothing helped.

Need a quick fix, so that we can plan for a return or something without extra delay

[Cutlass516]

I'm hesitant to return my z fold 4 for the trade in because of this issue.

[Members_vYjfudW]

The vividness slider worked for me.  Make sure eye comfort shield is turned off then go to screen mode, advanced settings and you should see the slider.  My pictures are great now.

[JomezZ14]

I queried this to samsung and this is what thay have to say.

The Z Fold6 colours and brightness have been adjusted for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in colour depth when compared to older devices. This concept of behaviour on the display is and intended colour adjustment and is not a defect of the product, so you can use it with confidence.


If “Eye Comfort Shield” and “Adaptive Colour Tone” are enabled, you will not be able to adjust the White Balance level and its Advanced Settings. So you may not see much difference between Natural and Vivid. Try disabling some of the above features and swap viewing modes to find the best fit for you.

We don't have any more information about a software update at this stage, please keep checking via Settings > Software update > Download and install.

[userhhgLrys7UO]

i just bought and returned z fold 6 and s24u for screen being washed out! s23u and z fold 5 had great screens! samsung decided to use a cheap screen and up the price by $100.00 this is corporate greed! after all the years of folds and notes ive owned,samsung lost my business for any future phones! the vivid slider is just a gimmik! NO SOFTWARE WILL FIX THE WASHED OUT LOOK!

[userhhgLrys7UO]

RETURNED MY Z FOLD 6 AND S24U BECAUSE OF WASHED OUT SCREENS! VIVID SLIDER IS A GIMMIK! NO SOFTWARE WILL FIX A CHEAP QUALITY SCREEN! ITS CALLED CORPORATE GREED! GIVE LESS FOR MORE $ IM GLAD I FOUND THIS FORUM! MOST REVIEWERS ARE PAID TO KEEP QUIET ABOUT THIS CHEAP QUALITY SCREEN!

[user0qMte7h9xC]

I have been a Samsung advocate since Note 5. I just bought my Z flip 6 and the colors look horrible compared to Z Flip 5. Samsung is not even acknowledging the issue and trying to tell us that this is new "natural" look. I am returning my Flip 6 and keeping my Flip 5. I will go to Pixel or OnePlus sadly. 

Shame what Samsung has done. 

[SamsungRei · Accepted solution]

Hello everyone, Welcome and thank you for reaching out. We understand many of you are experiencing a difference in the display colors from previous phones.

Samsung continuously enhances the Galaxy phone experiences based on users' feedback. The Galaxy Fold6/Flip6 display has been tuned for a more comfortable viewing experience. You may notice a difference in the color of the display compared to previous models.

Samsung respects all of users’ various feedback about the color of the display, and additional updates have been performed to enhance customer satisfaction and user’s choices. It provides further customizable options for natural display settings, so please refer the Display settings. 

Settings > Display > Screen mode > tap Vivid > Advanced settings > adjust the ‘Vividness’ slider bar

If ‘Natural’ is selected in Screen mode, or ‘Eye comfort shield’ or ‘Adaptive color tone’ is enabled in Display settings, you are not able to adjust the ‘Vividness’ option as the ‘Advanced settings’ does not appear on the settings menu. (To use the feature, set 'Vivid' mode and turn off those options.)

Additional feedback can be provided using the Error Report feature in the Members app. You can find the steps here: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/