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ā07-21-2024 11:39 AM in
Fold & Flip PhonesJust setup my new Fold 6 and upgrading from the Fold 4. Very disappointed in the color saturation on both screens compared the Fold 4. The colors are washed out and I have both phones set for max vivid. Any one else see the same? Thanks.
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ā08-01-2024 04:26 PM in
Fold & Flip PhonesHello everyone, Welcome and thank you for reaching out. We understand many of you are experiencing a difference in the display colors from previous phones.
Samsung continuously enhances the Galaxy phone experiences based on users' feedback. The Galaxy Fold6/Flip6 display has been tuned for a more comfortable viewing experience. You may notice a difference in the color of the display compared to previous models.
Samsung respects all of usersā various feedback about the color of the display, and additional updates have been performed to enhance customer satisfaction and userās choices. It provides further customizable options for natural display settings, so please refer the Display settings.
Settings > Display > Screen mode > tap Vivid > Advanced settings > adjust the āVividnessā slider bar
If āNaturalā is selected in Screen mode, or āEye comfort shieldā or āAdaptive color toneā is enabled in Display settings, you are not able to adjust the āVividnessā option as the āAdvanced settingsā does not appear on the settings menu. (To use the feature, set 'Vivid' mode and turn off those options.)
Additional feedback can be provided using the Error Report feature in the Members app. You can find the steps here: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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ā07-21-2024 05:38 PM in
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ā07-22-2024 05:17 AM in
Fold & Flip PhonesGlad to know you see the same! I'm curious now if the Samsung advertised increase in brightness may be causing the washed out color effect.
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ā07-22-2024 05:37 AM (Last edited ā07-22-2024 06:31 AM ) in
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ā07-22-2024 11:09 AM in
Fold & Flip PhonesYes, I believe I will keep it to avoid the hassle of return and trying to find another phone. I'm hoping the hinge issue is fixed with this version. My Fold 4 will only open now about 2/3's. And I did not even use the big screen much over 2 years. Not sure what the deal was with that issue but they blame "dust'.
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ā07-24-2024 08:01 AM in
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ā07-24-2024 09:53 AM in
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ā07-21-2024 07:21 PM in
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ā07-23-2024 08:49 AM in
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ā07-21-2024 07:28 PM in
Fold & Flip Phones