Google Messages Transfer Help

[SGTKMT]

I got the new Z Fold 7 today from S24U. My Google Messages won't transfer to the new phone and I cannot figure out why. Help, please.

[Mogay]

use Google One to transfer them, backup from S24U then import to your Fold7

[realaud]

The messages themselves or the Google Messages app? The Google Messages app should already be on your new phone.  The messages themselves should just appear when you open the messaging app, but they would be in both your Google and Samsung backups.  You should be able to selectively restore the messages from your Samsung backup.  Google restore is only available when you first start up your new phone and log into your Google account.

[SGTKMT]

Yes the messages aren't showing up. Can't figure out why.

[JZF7]

It can take awhile for them to fully show up in the app when you switch devices. I remember the panic I had the first time that happened to me. A few hours later I had all my messages.

[SGTKMT]

I waited 24 hours. They didn't show up. I factory reset and redid the Smart Switch and they appeared. Thank you all!

[JZF7]

Interesting thing, I got my Z Fold 7 yesterday after my reply. My messages are still not showing up. Almost everything else is exactly what it should be except messages 🤔

[SGTKMT]

I had to factory reset the new phone one. Backup the old phone and then Smart Switch and the messages came

[Statum2013]

Got my new phone today with the same issue. Factory reset didnt restore them sadly. First time I have experienced this one.

[LongHiker]

@SGTKMT Not sure why it didn't work for you. It worked great for me.