Having troubles with the sound on the Fold4

[userzc4uxstuk6]

My sound just stopped working do to a codec thing? Idk is anyone else having this problem??

[Samsung_Moderator · Accepted solution]

Hey userzc4uxstuk6! Thanks for visiting the Community! A phone without sound is basically a brick. Let's get this situated for you as soon as we can. 

I recommend following the steps outlined in this link: http://www.samsung.com/us/support/troubleshoot/TSG10001510/

I recommend letting a service technician look this over. As we would like to look at this from a case by case basis, we would need to gather additional information. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

[aoaahah]

Wow this is why Samsung is grate