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Multiple issues with my F5

(Topic created: 10-03-2023 06:29 AM)
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WolfRoms
Cosmic Ray
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Fold & Flip Phones
I recently bought my fold 5 and loved it for the first couple days, now I'm having issue after issue. While connected to Bluetooth my radio keeps connecting to the voice option a f when closing out of it (hanging up the phone,) my music plays for a few seconds then radio connects again like it's making a call. I'm also una ke to disconnect my call option from Bluetooth while it's connected. Now Spotify AND YouTube the audio is cutting in and out after a couple seconds. My fold 5 is up to date with the latest update (,as of this posting.) I'm running out of ideas any help would be appreciated.

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WolfRoms
Cosmic Ray
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Forgot to post an update. After factory resetting I did not restore from a backup (came from pixel 7 pro) and the issue went away with a clean install.

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LongHiker
Legendary Samsung Care Ambassador
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@WolfRoms A couple of quick things to try:

Wipe your device's cache partition. This removes any wonky settings that may have been created during updates. It does NOT remove any user settings nor apps. To wipe the device cache:

  1. Turn off your device
  2. Press and hold both the volume up key and the Bixby key until you see the splash screen. 
  3. When the menu appears, use the volume down key to navigate down to Wipe cache partition.
  4. Click the Bixby button to select it. 
  5. Use the volume keys to navigate to Yes to confirm. 
  6. The process is very quick. After it is complete, reboot your device. This is the top thing on the menu. 

The other thing that you can do is to repair apps. It is in the same menu as the Wipe cache partition. To repair apps:

  1. Turn off your device
  2. Press and hold both the volume up key and the Bixby key until you see the splash screen. 
  3. When the menu appears, use the volume down key to navigate to the bottom to Repair apps.
  4. Click the Bixby button to select it. 
  5. After it is complete, reboot your device. This is the top thing on the menu. 
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WolfRoms
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It's apparently the fault of Discord. If discord is running (not even open just In your recent apps.) It causes these issues. Closing out if discord, swiping up to remove it, and the issues go away.
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bill-e
Epic Samsung Care Ambassador
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Try reinstalling Discord...it's working fine on my Fold 5

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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WolfRoms
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Still having the same issues even after a reset and the tips recommend to me from above. It's YouTube that is doing it also. So I may have to do a factory resset
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Solution
WolfRoms
Cosmic Ray
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Forgot to post an update. After factory resetting I did not restore from a backup (came from pixel 7 pro) and the issue went away with a clean install.