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07-02-2022
12:06 PM
(Last edited
07-15-2022
10:55 AM
by
SamsungChelsea
) in
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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07-15-2022
10:53 AM
(Last edited
01-19-2024
07:10 AM
by
SamsungRei
) in
Hello, We can certainly understand how frustrating it can be getting a pop up and not knowing what it means or how to fix it. If you are still having the pop up, let's give this a try!
Go to Settings -> System -> Advanced -> Reset Options -> Reset App preferences
If that still doesn't work for you and you've already tried to factory reset your phone, we would suggest service. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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