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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 04-19-2024 09:20 PM)
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Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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SamsungJustin
Community Manager
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Hello, everyone just checking in to see if anyone is still having these symptoms after the recent update, also wanted to see if anyone tried the steps @Downpipe posted, and what were the results?

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rahulsonwani
Asteroid
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I have tried above steps it's not solving problem  on my s22 ultra

manda21
Constellation
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Me!!! Since December. Still getting it alllllll the time.
user9U6PDms2Xb
Constellation
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I'm getting this since updating my S22. It seems to pop up whenever I'm trying to stream video on a streaming app like Netflix or Channel 4. The apps then stop working properly and responding to screen touches.

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PlazmaRevived
Asteroid
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I'm having the same issue on my S23 after the update.
scorpio007
Constellation
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Hi, just bought the Samsung Galaxy Fold5 and getting this every day!!!  So annoying, please fix it!  I'm about to return the device, none of the workarounds or updates work and I work in IT!  My brother has the same phone but different launcher, no issue.  But I like OneUI as it is optimised for the fold.  

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ElMasChingon85
Constellation
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This issue just started two days ago on my galaxy S24. The screen freezes and the only thing I could do is power it off.
Oxford420
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Sooooo happy to report that my new S24 Ultra is also bugging out with this. Screen freezes, and that message pops up. Only way to free it up is a restart. So, @samsung-moderator before you make bad suggestions. Yes, I just went through your suggestion fixes of clearing caches all the way down to factory reset, which was fun(thanks for that). Did it fix it? Most definitely not! Glad I went samsung instead of apple.
shata1
Constellation
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I have also this problem for the last 2 days. It seems that a background update messed all the devices by Samsung. 

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LookAppleCucks
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Even with these issues I'd still rather samsung over apple every single time zero hesitation.
Also, just started having the same problem on a flip yesterday.
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