Samsung Care+ Eligibility After Extended Warranty Repair

[MrSeagle]

Hello Samsung Support Team,

I am reaching out with a question regarding Samsung Care+ eligibility following an extended warranty repair.

My device has been in Samsung’s repair process for approximately a month, and I am trying to determine whether it can still be enrolled in Samsung Care+ once it is returned to me. I understand that enrollment typically requires a Device Quality Certification confirming no pre-existing damage, and I would like clarification on whether a device that has undergone warranty repair—potentially including part replacement—can still qualify.

Specifically, I would appreciate guidance on:
- Whether a repaired or replacement device can be enrolled in Samsung Care+ after the repair is completed.
- Whether any additional verification steps are required on my end.
- Whether the IMEI status changes after repair or replacement affect eligibility.

Thank you for your time and assistance. I look forward to your clarification.

Best regards,
Mike

[LongHiker · Accepted solution]

@MrSeagle Since this is an exception to the published information for Samsung Care+ you would need to reach out directly to the Samsung Care+ team. https://www.samsung.com/us/support/samsung-care-plus/