Good afternoon @Beatfan and welcome to our community. I understand getting a new device and being upset that it doesn't work as expected; I would be delighted to assist you! Could you tell me a bit of what's going on with the phone?
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Sorry it took so long but phone freezes up constantly my Bluetooth and wifi shuts down it always sends text msg or makes a call i had the s3filp and 5sflip never had a problem very disappointed in this one
Oh! That doesn't sound good at all! Out of curiosity, have you tried to see if this happens during safe mode? Has the phone been updated recently and if so, have you completed a reboot?
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I have my accidentall touch turned on i silence my phone when in my pocket but it will go off call someone or turn my music app on I have Samsung pay set up but for some reason it got deleted without me doing any for the money this should not be happening
