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Fold & Flip Phones1. Adjust Keyboard Settings:
Go to Settings > General management > Samsung Keyboard > Keyboard settings. Check if there's an option to reposition or hide certain keys. Some keyboards allow you to customize button positions or disable certain elements.
2. Try a Different Keyboard:
If the issue persists, you can try using a third-party keyboard like Gboard or SwiftKey to see if the issue still occurs. These might have better compatibility with the full-screen gestures.
3. Reset Full-Screen Gestures:
Go to Settings > Display > Navigation bar and switch from full-screen gestures to the traditional 3-button navigation to see if the issue goes away.
4. Update or Reinstall:
Ensure that both your system software and the keyboard app are fully updated. If the issue started after an update, try uninstalling recent updates for the keyboard app or reset your device to see if it resolves the glitch.
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Fold & Flip PhonesHello bubblebunz, Welcome to the Community. The Community operates on a peer-to-peer support model. Our members offer valuable insights and assistance.
When troubleshooting is not helpful, we recommend submitting an error report to provide the data to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
It is also recommended to reach out to Samsung Support directly.
You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.