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Unable to connect to Microsoft Phone Link app

(Topic created: 4 weeks ago)
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HK81JXf
Asteroid
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Fold & Flip Phones

I have used Microsoft Phone Link through many iterations of Galaxy phones without ever having much of a problem. Since the One UI 7 upgrade it just will not connect. It says it's not connected to wifi. I used the QR code a bunch of times, rebooted my phone and my pc a bunch of times. I temporarily turned off mobile data on my phone so I know it is connected to wifi. PC only works with wifi, so I know that's ok. Both my phone and pc are connected to Bluetooth. I have some vision problems so I use Phone Link a lot for messaging.

Phone is a Z Fold6. PC desktop is an MSI with 13th gen i7, RTX 3080, and 32 GB ram. I need to get this working. Any ideas? Thanks in advance for your help.

 

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Solution
TheMandyKing
Cosmic Ray
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Try to reset your phone link on your PC. And check Link to Windows settings in your phone.

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Solution
TheMandyKing
Cosmic Ray
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Fold & Flip Phones
Try to reset your phone link on your PC. And check Link to Windows settings in your phone.
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HK81JXf
Asteroid
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Thanks. Finally got it working after fooling around with the phone hours and using Microsoft Authenticator. Thanks again for your help!

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