Original topic:

Update causes Flip 5 to unlock in pocket

(Topic created: 05-28-2025 10:56 AM)
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userFshJcBdLN9
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Fold & Flip Phones

I don't know what your programmers did to screw this up but ever since the update my phone now constantly unlocks in my pocket EVEN THOUGH I HAVE A PASSCODE AND FINGERPRINT ID ACTIVATED. On top of that the side button doesn't respond to input like it should. Whatever was done needs to be fixed with a patch immediately. 

 
Don't try telling me it's my phone, it's not. It's also not that phenomenon where something starts happening after an update that seems to be caused by the update but is actually just an issue with the individual phone that happened to start happening at the same time the update was completed.
 
 Don't waste my time offering the generic troubleshooting steps, I won't be factory resetting my phone or troubleshooting anything because I know it's something your programmers caused with mistakes in their coding. 
 
Please push the patch immediately, they should already be aware of this issue and have a fix and I shouldn't have to wait until the next update for this fix.
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Samsung_Moderator
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Hey, Welcome to the Community!

The Community is peer-to-peer support. You can submit feedback to Samsung using the following steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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