So I made a post a little while ago about my z fold 6 Bluetooth not working after the last software update.... so I was instructed to go to the service center to inconveniently have it checked. Made it to the store told them the issue told me to come back in 3 hours. come back 3 hours later he said well your phone scan said everything is OK, but I tried to connect it to our test connections and it does not indeed work ... but unfortunately I can't help you because technically your phone says it's nothing wrong, so I had to call the 1800 number again for them to tell me I have to at this point reset and basically lose all my personal data and if that doesn't work, I have to mail it in and wait up to two weeks for them to return it but still lose my personal data. tried to return it because i didnt trust it i was 5 days passed the 30 day mark. I'm so livid I wish I knew legal friends to help and i wish I never spent my hard money on this z fold 6 or the buds pro3 or the galaxy watch ultra or the stupid galaxy ring thousands in worthless product definitely will not be using any of it gonna try to sell what I can
Your phone backs up nightly, so you shouldn't lose anything on a reset if you restore your backup. If you return/replace the phone, you would have to reset it and lose your petsonal daya anyway, do what's the difference? FYI you can use smart switch to nack up your data to an external device, such as a usb drive, computer or external hard drive. Then you wouldnt have to worry about your personal data getting lost.
Just do as recommended and reset your phone and restore your backup.
I'm not like everyone else I don't have spare USB devices and old phones lying around, unfortunately I don't own a computer hence why I spend for the bigger phones would have done that if It was that easy plus I have and I still didn't work now what
Well, if you don't want help, don't ask for it, and if you dont want to take care of your data, don't. Stuff happens like phones breaking and getting lost or stolen and you might have to do things like reset. If your data is important to you, you find a way to protect it.
You don't need an external device, as your phone automatically backs up to the cloud every night, so if you reset your phone, restoring that back up will get your stuff back.
I cringe when I hear things like this. Never had these issues with Samsung support, even when my ZF5 was stolen last year. I keep a copy of a backup on a drive and a copy in the cloud. I lost nothing but the actual device which I remote wiped anyway. Wish you luck with your data dude.
