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07-24-2024 04:29 AM (Last edited 08-04-2024 08:01 PM by SamsungChelsea ) in
Fold & Flip PhonesMy Z fold 4 inner screen protector broke from center automatically, screen lil bit damage from center bottlm side. And also when i try to use inner screen it's clicking everywhere automatically without my interaction.
Confuse what to do?
Watch the video i record the behaviour of phone: https://www.loom.com/share/01a4cb8638414083a6c45f9dfa81752d
One thing is that i am light user done nothing ita automatically without dropping it.
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07-24-2024 08:22 AM in
Fold & Flip Phones@Umeranees You would need to contact Samsung support or Care+. This is probably a hardware issue.
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07-24-2024 05:35 AM (Last edited 07-24-2024 05:36 AM ) in
Fold & Flip PhonesHi! It seems like your screen protector is causing the automatic clicks. I would try turning the Touch sensitivity setting on or off.
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07-24-2024 05:57 AM in
Fold & Flip PhonesI removed the Screen protector because it's damaged from center. And after this screen causing this.
I tried senstivity on and off but same issue.
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07-24-2024 06:04 AM (Last edited 07-24-2024 06:05 AM ) in
Fold & Flip PhonesHave you tried shutting down the device? A way you can do this is by pressing and holding the power button and volume down button simultaneously.
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07-24-2024 08:22 AM in
Fold & Flip Phones@Umeranees You would need to contact Samsung support or Care+. This is probably a hardware issue.