Fold & Flip Phones

Custom List Message Item

Shiny coating on back of phone causing pain in hands

Posted by 04-05-2024 08:21 AM in Fold & Flip Phones

Ok, here goes. I was told by a customer represenative to post on this board and someone from the right dept. would reach out to me. I've been... View Post

04-05-2024 08:33 AM

Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post

Flip5 Unresponsive screen when Scrolling

Posted by 03-03-2024 06:47 PM in Fold & Flip Phones

Doesn't anyone who owns a zflip5 ever have an unresponsive screen when scrolling? It happens to me in random apps, like YouTube, Amazon, etc.... View Post

04-01-2024 02:07 PM

It was a software issue, the new update fixed this as of today. Thanks though, your solution does wo... View Post

My Flip 4 screen is taking time to open after update.

Posted by 03-27-2024 12:11 AM in Fold & Flip Phones

My Galaxy Flip 4 screen doesn't open directly when unlocked. It takes almost a minute for the screen to open, and this problem occurred... View Post

03-27-2024 02:30 PM

Hello, Welcome to the Community, and thank you for reaching out. We know it can be frustrating havin... View Post

Performance issues after recent update

Posted by 03-24-2024 06:30 AM in Fold & Flip Phones

I'm not sure what's going on but since recent upgrade, week of 3/21, my browsers would take about 1-2 min+ to load. Severe issues... View Post

03-27-2024 12:43 PM

Hi Lenny123, Thank you for being part of the Community. We know how frustrating slow performance on ... View Post

Blurry photo details

Posted by 03-23-2024 02:01 PM in Fold & Flip Phones

I HATE that my Z Flip 3 photos are "oil painting" blurry. It makes this phone the single worst phone purchase I have ever made, and ruins... View Post

03-26-2024 11:52 AM

Hello, welcome to the Community, and thank you for reaching out. We understand how frustrating blurr... View Post

Disable pop-up view

Posted by 03-15-2024 07:18 AM in Fold & Flip Phones

How do I turn off the smart pop-up view thing. Its in the way in youtube app when i watch news clip from other sites. How can I turn it off? View Post

03-19-2024 09:28 AM

Thank you for confirming this step. If turning off the feature does not deactivate it, we recommend ... View Post

One ui system keeps updating

Posted by 03-18-2024 03:07 AM in Fold & Flip Phones

My Z flip keeps updating the one ui system. I've factory reset the phone twice. Anyone know what this is and how to fix it? View Post

03-19-2024 05:48 AM

Download each update until you are caught up. The most up-to-date security patch level is March 2024... View Post

Calendar please add notes option

Posted by 03-15-2024 04:18 PM in Fold & Flip Phones

No where to add notes unless calendar events are synced from an email calendar. Only option is to make a super long title (not helpful). View Post

03-18-2024 11:22 AM

Thank you this worked but I think it should have the notes option by default available as when addin... View Post

Forgot pin code to unlock. Phone was updated and ask for pin code instead of finger prints

Posted by 03-11-2024 11:11 AM in Fold & Flip Phones

Hi There, I rarely used my pin code and just use finger prints. Yesterday, overnight the phone was updated automatically by Samsung and now it is... View Post

03-11-2024 11:32 AM

Hello, Welcome to the Community. We understand how upsetting it is to be locked out of your device. ... View Post

Flip Z 5 Not Reconnecting to Network

Posted by 03-06-2024 02:59 PM in Fold & Flip Phones

My Flip Z 5 does not automatically reconnect to the network after it loses connection. Restarting the phone fixes the issue, but that's not a... View Post

03-06-2024 03:38 PM

Hello, Welcome to the Community. We understand how frustrating it is when your phone does not automa... View Post

Why is everything Google on my phone?

Posted by 03-05-2024 01:51 PM in Fold & Flip Phones

Search everything evolves around goggle didn't couple of weeks ago and most annoying are my texts are now goggle too. How do I get rid of it... View Post

03-06-2024 01:19 AM

my primarily email is AOL. i have gmail but do not use it. i only have it bec i use youtube. other t... View Post

Z Flip 5 Smell and overheating

Posted by 03-05-2024 01:39 PM in Fold & Flip Phones

Hi all! I have been playing heavily Pokemon Go on my Samsung Z Flip 5, and at times it smells like burning plastic. I am not sure if I am... View Post

03-05-2024 01:48 PM

Hello. I can definitely see how this would be concerning!I sincerely apologize for any inconvenience... View Post

Messages icon showing unread messages but all messages have been read

Posted by 03-03-2024 10:51 AM in Fold & Flip Phones

My messages app icon constantly shows at least 2 unread messages (4 at the moment) but when I open the app I have no unread messages. Searching... View Post

03-04-2024 12:35 PM

Hi SeanNY2, We understand how frustrating notifications can be. Have you tried clearing the app cach... View Post

Call & Text set up on Z Flip 5

Posted by 03-01-2024 01:57 PM in Fold & Flip Phones

I want to set up Call & Text feature between my Z Flip 5 and my S6 Tablet. The Cal & Text button is on my S6 but it doesn't show on my... View Post

03-01-2024 03:10 PM

That's my opinion if you could please like and mark the post as solved it helps out a lot and Thanks... View Post

I need help installing Bookmarklet on my phone?

Posted by 02-27-2024 11:58 PM in Fold & Flip Phones

I need help installing one any help View Post

02-28-2024 12:38 AM

This website should have the information you need https://support.start.me/hc/en-us/articles/3600009... View Post

Z Flip 5 fingernail dent on camera

Posted by 02-23-2024 02:11 PM in Fold & Flip Phones

I accidentally made a little dent on the front camera and now the front cam pictures look weird and blurry. Will the small dent self heal at all?... View Post

02-27-2024 06:40 AM

Hello jandyfr, Welcome to the Community. We know how disappointing it is when photos are blurry and ... View Post

Zflip3 foldable screen diy kit

Posted by 02-15-2024 11:10 PM in Fold & Flip Phones

I dropped my phone by accident past, and screen is dead now. Does anyone know somewhere we can buy screen part only? I can handle electric... View Post

02-16-2024 08:15 AM

@Wumpa I would start by visiting https://www.samsung.com/us/support/self-repair/ View Post

Update stopped hearing aids connecting

Posted by 02-10-2024 03:52 PM in Fold & Flip Phones

I completed the recent Android UI update on 2/5. Since then, no functionality for my Rexton hearing aids. Show as BT connected, but can't hear... View Post

02-10-2024 05:21 PM

Excellent View Post

Google Assistant cannot be used when Flip is closed

Posted by 11-26-2023 05:57 PM in Fold & Flip Phones

After I got the new Android update on my Galaxy Flip, I tried using Google Assistant to text my mother while it was closed. It was then that I... View Post

02-04-2024 04:18 PM

Thanks LC1947 - worked for me…although it may not last. View Post

When is updates AI at Z Flip 5?

Posted by 01-17-2024 01:33 PM in Fold & Flip Phones

Do you guys Know , When updates Ai at Z Flip 5 and what kind AI Everything? View Post

01-17-2024 01:36 PM

We appreciate your question. We can’t speculate on unreleased features or specs. However, stay tuned... View Post

45 watt charger issue

Posted by 01-17-2024 04:24 AM in Fold & Flip Phones

I purchased 45 watt super fast charger from Samsung shop app and started facing issues like charger disconnecting again and again after 92%... View Post

01-17-2024 07:02 AM

Hello, Welcome to the Community. We understand how frustrating it is when you have difficulties char... View Post

Previous Icon doesn't go away

Posted by 01-14-2024 08:24 PM in Fold & Flip Phones

When I close an app the next screen still has instructions from the app I closed overlaying the new screen for about 5 to 7 seconds and then... View Post

01-15-2024 09:58 AM

Hello, Thank you for reaching out. We understand how annoying these system messages are. The only se... View Post

Z Flip 5 plastic seal broke near bezel after 1 month

Posted by 01-04-2024 06:10 PM in Fold & Flip Phones

I got my z flip 5 brand new about 1.5 months ago. It's never been dropped or misused. It's had a protective case since the minute it came... View Post

01-05-2024 08:21 AM

Hello, Welcome to the Community. We are sorry to hear the plastic seal near the bezel is broken. We ... View Post

How to silence audio alert when focus mode turns

Posted by 01-04-2024 06:35 AM in Fold & Flip Phones

I'm using focus mode according to a schedule to restrict audible notifications from a specific app. I have focus mode scheduled to turn on... View Post

01-05-2024 05:38 AM

I tried your suggestion and it worked very well. Exactly what I needed. Thacker you again for your a... View Post

"Add to home screen" not an option

Posted by 01-03-2024 04:52 AM in Fold & Flip Phones

I downloaded two mobile games and wanted to add them to my home screen but when I went and looked for them, they weren't in the app gallery or... View Post

01-03-2024 12:57 PM

You're welcome. I'm glad I could help. 😀 View Post

Network unlock

Posted by 01-03-2024 07:01 AM in Fold & Flip Phones

I purchased Z flip 5 by Samsung when it was released , i had service by t MOBILE now i switched over to verizon, however my device has a network... View Post

01-03-2024 07:19 AM

but the device itself is for some reason not snchronized with that and is still locked, t mobile cla... View Post

Can't add newly installed apps to the cover screen through good lock after One UI 6 stable Galaxy Z Flip 5

Posted by 11-23-2023 12:13 PM in Fold & Flip Phones

Hi everyone, I just got the One UI 6 stable update on my Z flip 5. After updating I can't seem to add any new app in the multistar. Only... View Post

01-03-2024 07:07 AM

I had the same issue and this just fixed it ❤️ View Post

Remove split screen

Posted by 01-01-2024 03:04 PM in Fold & Flip Phones

Hi , Does anyone know why my screen has gone like this . Its not the first screen when you open it as that's fine . It's the... View Post

01-01-2024 07:35 PM

Press on the 3 dots in the middle. You can close one of the screens out. View Post

Flip 4 mic not working and not receiving all text

Posted by 12-25-2023 10:01 PM in Fold & Flip Phones

I installed the update about 2 weeks ago now my phone mic does not work I have to use a speaker. As a result my Google assistant does not work an I... View Post