Original topic:

"Hey Google" function turning off on it's own

(Topic created: 04-11-2026 11:24 AM)
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Urus
Cosmic Ray
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Fold & Flip Phones

Has anyone had issues with hands free "hey google" toggle turning off on its own? I have z fold 7 unlocked and everyday I have to manually turn this on because it turns off? I've researched many things but nothing seems to work. Kind of annoying. Help. 

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Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Urus, we noticed your Hey Google function is not staying on and giving you some trouble. We are more than happy to look into this for you, so we can provide you with some results. We have issued you troubleshooting steps, so we can eliminate what works and what doesnโ€™t below.

 

  1. Set Battery to Unrestricted - Go to Settings > Apps > Google > Battery > select Unrestricted.
  2. Re-train Voice Match: Open Google Assistant settings, tap "Voice Match," and re-train the model to ensure it recognizes your voice.
  3. Disable Battery Saver: Ensure Power Saving mode is off in Settings > Battery.
  4. Switch to Google Assistant: If using Gemini, go to the app, tap your profile > Settings > Digital assistants from Google, and set the default back to Google Assistant.
  5. Update Google Play Services: Clear cache/data for Google Play Services.
  6. Check Microphone Permissions: Ensure the Google app has permission to use the microphone "Always" in settings.

 

If you should have any other questions or concerns please do not hesitate to reach back out to us. Thank you for being a part of Samsung !




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


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Urus
Cosmic Ray
Options
Fold & Flip Phones
I tried all of this several times. Did not work. It gets toggle off everyday
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