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Astronaut

2nd time one of my galaxy buds are completely dead.

This is the second time in 3 months that one of my Galaxy buds are completely dead. Shows fully charged when inside the dock, but when taking off I just get the exclamation point.

 

The right bud works perfectly fine and is fully charged. Really getting tired of this poor quality control.

2 REPLIES 2
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Asteroid

Re: 2nd time one of my galaxy buds are completely dead.

keep the buds in the case and leave them charge on a fast charger that should help
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Samsung Moderator
Samsung Moderator

Re: 2nd time one of my galaxy buds are completely dead.

Have you tried resetting your buds? Give these steps a try: First, navigate to and open the Galaxy Wearable app on your phone.

For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.

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