Original topic:

Allergic reaction

(Topic created: 09-06-2021 07:37 PM)
Members_xC3ZUSH
Constellation
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Galaxy Buds

I am also having reaction after using the buds for 5 hours in a day.  What are the tips made of?  Are there any hypoallergenic tips or other solutions? 

1 Solution


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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@Members_xC3ZUSH I understand how concerning this is. I have received your private message and will follow up with you there.



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6 Replies
ErrenGlover
Astronaut
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Galaxy Buds
I believe they're made of silicone. I would contact Samsung personally. I had to..
Leify
Galaxy
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Galaxy Buds
They're definitely not hypoallergenic. I had to change mine out for every pair of Buds I have. They have issues for sure. They try to hide this and shove it under the rug but they use something known to be an allergen apparently.
user_ams007
Samsung Care Ambassador
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Galaxy Buds
Please Contact Samsung support 🙏 if this is a medical issue it's needs to be shared with the community
user_ams007
Samsung Care Ambassador
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Galaxy Buds
“Although rare, certain people experience a reaction to wearing ear buds. This can be as a result of a variety of factors such as allergies, wearing the ear buds for prolonged periods, exposure to sweat or skin care products and other usage habits. We encourage customers to follow the care and use instructions for the device and encourage any customer with questions regarding their Galaxy Buds Pro to reach out to us directly at 1-800-SAMSUNG
user_ams007
Samsung Care Ambassador
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Galaxy Buds
silicone tips
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

@Members_xC3ZUSH I understand how concerning this is. I have received your private message and will follow up with you there.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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