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Original topic:

Buds Live - caller hears all of my background sounds

(Topic created on: 12/9/20 10:21 AM)
mememememe
Constellation
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Galaxy Buds

Callers hear all of my background sounds while wearing both Galaxy Buds Live (D835) SM-R180; from closing a door, shuffling papers or the sound of my slippers as I walk. VERY frustrating for the listener - I am required to stay in place for their best experience. I have tried changing my settings to and from "Active noise canceling" and "Relieve pressure with ambient sound" to no avail. HELP.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thank you for that information. We would recommend a service repair. Can I please have the following information in a private message: http://bit.ly/2JH2rq2 

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:

Model Code:
Serial/IMEI Number:


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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for that information. We would recommend a service repair. Can I please have the following information in a private message: http://bit.ly/2JH2rq2 

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:

Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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