Original topic:

Buds Live not accessing Wearable app functions

(Topic created on: 1/3/21 8:02 AM)
usergemoSLmJGU
Astronaut
Options
Galaxy Buds

Hello,

 

I'm having issues connecting the buds to the wearables app.  

 

The buds will connect to my phone via blue tooth and I'm able to hear music.  The issue is when I open wearables and try to connect to adjust ambient sound, equalizer, etc...it will not show a connected status.  Status remains "Disconnected from earbuds".

 

I've cleared the cache on my bluetooth, uninstalled and reinstalled wearbles, and still i have this problem.  

 

What am I doing wrong or are the parts faulty?

 

I have a Galaxy Note 20 Ultra 

1 Reply
kclancy
Constellation
Options
Galaxy Buds

I have the Note 20 (regular) and I have the same issue. I was able to add them to the app but they wont connect to allow me to access equalizer functions. 

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