cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Buds+ Multiple Issues

Hello, I just got the Galaxy Buds+ and am having difficulties. The case gives off the charging blocked to abnormal temperature indicator despite being in an air conditioned room unused all day. After about an hour it finally begins charging but never seems to get fully charged. The buds don't connect to the wearables app, I sound muffled when I'm on the phone and the left bud dies after about 3 hours of use. 

2 REPLIES 2
Highlighted
Asteroid

Re: Buds+ Multiple Issues

it sounds like they're possibly DOA if they're acting like that out of the box, mine have been fine for months now. You might want to contact Samsung Support to see if you can get a RMA
Reply
Loading...
Highlighted
Asteroid

Re: Buds+ Multiple Issues

Seems like you got a bad pair call samsung to get a replacement.
Reply
Loading...