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Buds Pro order delayed

(Topic created: 09-17-2021 10:53 AM)
XLeoX
Astronaut
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Galaxy Buds

So I ordered a new set of buds pro . They told me they would be here by the 16th of this month they are late now then my Daye was changed to 17th then 18th see a pattern here what's the point of giving an specific day and promise that day if u just change it then Samsung promises to give a code for discount since this is happening n u t never send it . Wow Samsung I spent what 3500 just in the last month at your company and this is how you treat you customers..... 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

I understand how frustrating this is. For questions or concerns regarding orders, you will need to speak with the E-Commerce team, as they are the only team with the necessary resources to assist you. They may be reached by calling 1-855-726-8721. I apologize for the inconvenience.



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cchat9000
Galaxy
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Galaxy Buds
Get on chat and as for a supervisor that was extremely helpful for me
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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

I understand how frustrating this is. For questions or concerns regarding orders, you will need to speak with the E-Commerce team, as they are the only team with the necessary resources to assist you. They may be reached by calling 1-855-726-8721. I apologize for the inconvenience.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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