Buds Pro3 Wearable app not available on A35

[TFNYLA]

Hello,

I have an A35 cell.  Just purchased Pro3 buds.  I cannot get the app to show on my phone.  I go to Setting/Apps see Pro3.  Search apps find Buds Pro 3.  I "open" the app but it says the buds are disconnected - though they are connected through my Bluetooth connection (automatically) Then I get an Update Buds Pro3 agree button, hit that and am asked to install Samsung find.  I do not want Samsung find.  I see in the background the different adjustment buttons for Pro 3: off/ambient sound/adaptive/active noise etc.  I hit close to exit Samsung Find but cannot exit.   If I hit "get started" I go to the site to install Samsung Find.  Install to see where I am going.   It doesn't load.  Baffled.  Sorry for the long question but I cannot figure out how to get this app onto my phone and don't know what I am doing wrong or if the A35 is too low end for the buds?  Thanks to all suggestions.  Thomas

[LongHiker]

@TFNYLA If your A35 is running UI 8, this is completely normal. The ear buds no longer appear in the wearable app. See this Samsung article -> https://www.samsung.com/us/support/answer/ANS10007054/

[TFNYLA]

Thank you.  I went to Bluetooth on my connected devices, I see my Pro 3 buds are connected.  I select the Settings wheel to the right and only get the screen you see in this link: 

https://photos.app.goo.gl/6zA7uXvuBFKL2ewA7

(sorry I couldn't paste the shot into 

[LongHiker]

Is the A35 using UI 7? This lists like the screen for UI 7 and earlier.

You can check in phone settings -> About phone -> Software information

[TFNYLA]

No, I have UI 8  Thank you

[LongHiker]

@TFNYLA Where did you buy the Buds 3 Pro?

Are the Buds 3 Pro and A35 US devices? 

[TFNYLA]

Yes

[TFNYLA]

Yes 

[TFNYLA]

Yes I have 8UI

[Philosophics]

When you play something, you can look at your notification area, the music notification will have a galaxy bud icon in there where you can then access the buds settings.