OnlyMeThisTime
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ā10-26-2022 08:33 AM in
Galaxy Buds
So I've actually had this problem for a while now, but it only happened once in a blue moon so it wasn't a big deal. However, recently they have been disconnecting multiple times a day (used with my Note20 Ultra) and it's causing issues for me.
I can be watching one video and they will be working fine, and then I go and click on another video and then sound is instead playing out of my phone speakers.
Buds Live are still connected, I looked in BOTH my Bluetooth settings and the Wear app but no sound is coming out. When pressing the volume buttons, the default has now switched to my phone speaker as well.
If I'm being honest, the main reason I find this annoying is because I don't always watch "PG" content on my phone and now I have to keep my phone's volume ALL the way down because of an incident regarding this issue.
Are the earbuds going bad? I've had them since launch and keep the pretty well. Or is this a software issue that might be solved with an update?
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notforhire
Neutron Star
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ā10-26-2022 09:10 AM in
Galaxy Buds
I use the Live buds (own 2 pair) and haven't had this problem. Have you checked (via the Wear app) for a software update for the buds? Otherwise, I'd unpair the buds then add them back for a fresh install.
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notforhire
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ā10-26-2022 09:10 AM in
Galaxy Buds
I use the Live buds (own 2 pair) and haven't had this problem. Have you checked (via the Wear app) for a software update for the buds? Otherwise, I'd unpair the buds then add them back for a fresh install.
OnlyMeThisTime
Constellation
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ā10-26-2022 09:20 AM in
Galaxy Buds
Yes, and there weren't any updates available. Funnily enough, after I unpaired my buds live I did just get an update request for the Wear app as a whole, and I did update. I just unpaired them and reconnected them, so hopefully that does something. I also didn't mention this in my post, but my phone is also usually connected to my Galaxy Watch at all times, and I'm now wondering if there might be some type of interference going on; however, I would think most likely not.
Thats_What_She_ said
Comet
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ā10-26-2022 09:14 AM in
Galaxy Buds
Make sure they are in your ear properly. I'm pretty sure they have in-ear sensors and if they sense that it is not in your ear properly, it doesn't play audio.
OnlyMeThisTime
Constellation
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ā10-26-2022 09:22 AM in
Galaxy Buds
Thanks for the reply. They are in properly. Even so, I do take them out and put them back in (my ears) before placing them in the case for the reconnection. No results.

