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Original topic:

Buds+ not connecting to the Wearables app

(Topic created: 10-09-2021 03:15 PM)
EliasBlaick
Astronaut
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Galaxy Buds
Hello I'm Elias I have a cell phone at 71 I bought a Bids+ only that connects to Bluetooth but not to cell phone if someone can help me what's going on I appreciate it thank you
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hello, I understand how frustrating this can be. Unfortunately, if the Buds are not connecting to the Wearables app, they will need to be evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hello, I understand how frustrating this can be. Unfortunately, if the Buds are not connecting to the Wearables app, they will need to be evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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