Original topic:

Buds2 Pro case fell in water

(Topic created: 08-21-2023 09:28 PM)
Reedpetre
Astronaut
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Galaxy Buds

So I recently dropped my case for my buds in a cup of water. The buds are still working and the outside battery light is still working. The inside light is blue. It's a constant blue. I know that shows the buds are in pairing mode, but they aren't. They are inside the case. Anyone know if they are messed up? Will go away when it fully dries up? Help, please. Thank you

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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Buds
It may clear up when drying completely, yes, but there is a possibility that it won't and that they are permanently damaged. The case isn't water resistant at all. Kinda just have to wait and see. How long ago did this happen?
Reedpetre
Astronaut
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Galaxy Buds
About an hour ago. I just checked them and the blue light went on. Everything seems OK now. Thanks for your response. Guess I freaked out to early.
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Buds
That's great news! 😀
Sharky333
Constellation
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Galaxy Buds
Also, to help dry out did you do the rice thing! And in case you don't know. It is place device on bag, full with rice, make bag airtight and close. For about 4 days or so. The rice draws out all of the water. And it does work.
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Sharky333
Constellation
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Galaxy Buds
Zip lock bags are awesome 👌 for doing that.
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Robin621k
Red Giant
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Galaxy Buds
If none of those things work, you go on Ebay and buy a new case, I had to do that.
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Reedpetre
Astronaut
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Galaxy Buds
Update: Everything works fine except the blue light stays on constantly. They charge, they connect, disconnect. Just the blue light stays on. I'll let the case run all the way down and see what happens. If it stays on the, I'll buy a new case. Thanks for all the feedback.
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Buds

Try covering the case in a thin cloth and setting it near a window/in the sun for a while. The rice method can take days.

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