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Constellation

Call Quality went from good to terrible

I have never had an issue with the Buds+ call quality until about a month ago. Out of nowhere they started sounding extremely tinny and the volume level is horrible to the point that they are unusable for calls. When listening to music they are perfect so not sure what is going on here please help?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Call Quality went from good to terrible

Hey,

 

Try giving this troubleshooting link here a shot giving additional information on poor quality sound on your Galaxy Buds+: http://www.samsung.com/us/support/troubleshooting/TSG01111323/

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