cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Call Voice Issue

Hello,

 

I'm experiencing a sound issue on my galaxy buds + during phone calls, the voice is like robotic with a lot of noise, I think its due to the last firmware update. My buds are running under R175XXU0ATF2 Firmware. The sound quality of other applications(like Spotify, youtube,...) is normal. Any help with this?

2 REPLIES 2
Highlighted
Constellation

Re: Call Voice Issue

I have a same problem with new frimware, Samsung fix it please.

Reply
Loading...
Highlighted
Constellation

Re: Call Voice Issue

I'm having the same problem. Have a look at the waveform below. To the left of the red line are the levels with the galaxy buds and to the right is the inbuilt microphone in the phone. Samsung can you please fix this?  

 

 

 

SmartSelect_20200722-222441_Voice Recorder.jpg

Oh and for comparison's sake this is what a waveform looks like when wire headphones are plugged in:

2SmartSelect_20200722-223410_Voice Recorder.jpg

Reply
Loading...