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Constellation

Caller hears a lot of background noise

Hello, I got the galaxy buds when samsung teleased S10 and I got the buds for free with the pre-order. 

 

When I get a call, I can hear the other person very well but they can hear a lot of background noise other than my own voice which is very inconvenient. Is there a solution for this?

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Caller hears a lot of background noise

There are several things you can do to adjust the audio settings.

 

Optimize your sound experience with Galaxy Buds

 

No or low volume during calls



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Constellation

Re: Caller hears a lot of background noise

Im not complaining regarding the sound quality I get from the buds. You misunderstood. I was talking about how the person on the other side hear me. My microphone captures a lot of background noise so the person on the other end is having a horrible experience.

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Constellation

Re: Caller hears a lot of background noise

I have the same issue. Callers say running water or other ambient noises are very loud and makes the call unbearable. 

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Constellation

Re: Caller hears a lot of background noise

I have the same exact issue. Let us know if there is a solution. If not, i would like to return.

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