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Astronaut

Disconnected and touch issues

My girlfriends galaxy buds+ suddenly disconnected from her phone and the touch doesnt work on either one of the buds. I tried to forget them from the bluetooth list bit now they wont connect.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Disconnected and touch issues

Hey there!


I would be happy to look into your concerns.


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL


Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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