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02-28-2019
08:48 AM
(Last edited
03-19-2019
02:46 PM
by
SamsungAdam
) in
So pre-ordered the s10 and got the $130 e certificate in my cart. However, how do I use it? WHat is the e-cerificate code and how long is it valid for?
Solved! Go to Solution.
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04-01-2019 08:32 AM in
Galaxy Buds
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04-01-2019 02:00 PM in
Galaxy BudsI would recommend reaching out directly to our E-commerce team at 1-855-726-8721.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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04-01-2019 02:51 PM in
Galaxy BudsYour E commerce team does not know anything about availabilty
Don't waste your time calling them unless you want to get more angry
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04-01-2019 04:36 PM (Last edited 04-01-2019 04:41 PM ) in
Galaxy BudsAmazon seems to have them. I was lucky enough to get the actual buds with my pre-order. But I wanted the black ones and Amazon had them. I dont know if you would be able to use your voucher though. They are sold directly by Amazon not a third party, so I think they will be legit ones.... hopefully! LOL.
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04-01-2019 06:27 PM in
Galaxy BudsCan someone from Samsung please let us "pre order ppl" when we can purchase our earbuds apparently we didnt recieve them instead got a e$130 giftcard and Samsung is always out of stock

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04-02-2019 08:58 AM in
Galaxy Buds- Mark as New
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03-30-2019 08:03 AM in
Galaxy Buds- Tags:
- buds
- ecertificate
- scam
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03-30-2019 08:24 AM in
Galaxy BudsIn all honesty, you ARE going to have to contact Samsung Support. They're the ones who are going to be able to help you and give you the answer(s) you need. Once they help you and you get it figured out, you can then update this posting with steps for others who are having issues as well. This way you can be helpful to the community, instead of another "repeated" thread that gets buried.
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03-30-2019 04:16 PM in
Galaxy BudsWhat you mean the not listed? I was able to order black buds with certificate no problem and it already shipped..
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03-30-2019 11:44 PM in
Galaxy BudsRight now Galaxy Buds are showing "Where to Buy?" button instead of "Buy" or "Add to Cart" so they are probably out of stock or something.. Hopefully they restock it before my eCertificate expires.
