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Constellation

Ear buds plus very bad call sound

Hello   , I just recently send in my ear buds plus for repair  , they send me another set but the quality of the microphone is horrible.... nobody can ear me well.

I did all of the recommendations,  but nothing helps , also when my phone is in my pocket while I am walking I lose connection. 

Please help 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Ear buds plus very bad call sound

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
 

Model code:
Serial Number:
 


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