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Astronaut

Earbud not Charging

Help. My right earbud refuses to charge/connect. The bottom charging prongs look fine and I tried resetting the earbuds already too. Idk what to do the nearest galaxy store is like 2 hours away. 

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8 REPLIES 8
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Constellation

Re: Earbud not Charging

Have you tried making sure the case and the buds charging connection is completely clean?
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Astronaut

Re: Re: Earbud not Charging

yeah I cleaned them with alcohol🥺
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Constellation

Re: Earbud not Charging

shoot. so there's no light indicating a connection within the case at all?
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Astronaut

Re: Re: Earbud not Charging

only for about a second, i get the little red light that it's charging. but then it goes away
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Constellation

Re: Earbud not Charging

I found this post on reddit, maybe one of their suggestions will help? https://www.reddit.com/r/galaxybuds/comments/f0i5sn/right_galaxy_bud_not_charging/
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Constellation

Re: Earbud not Charging

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Astronaut

Re: Re: Earbud not Charging

thank you!
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Cosmic Ray

Re: Earbud not Charging

that happened to me 2 days ago with my buds live. it took several tries to download and install an update because only one was connected. I kept trying, taking it out and placing it again on the case until it connected and updated. everything has been ok since then.
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