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Constellation

Earbuds+ returned 5 weeks later no replacement

Preordered my earbuds+ got them on release day. They literally stop working a days later, called Samsung and returned them expecting a replacement.

I have been calling every week, what do I do from here?

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Earbuds+ returned 5 weeks later no replacement

Hello! 

 

Thank you for reaching out, I would like to look into this further for you. Could you please provide me with the ticket number for the exchange in a private message?

https://bit.ly/2SUXRar

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