I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2
My left wireless Bud stopped charging. I have tried all of the listed steps including taking the rubber fit ring off and place it snug into the charger. Nothing is working. The red indicator light turns on but that's it. Is there a fix?
Hey, give this link a shot: http://www.samsung.com/us/support/troubleshooting/TSG01111318/
My buds were working just fine and Suddenly my left bud is not connecting and being shown as "disconnected" in the Galaxy Wearable app, with a exclamation mark next to it. The Right bud works perfectly fine, it shows battery percentage as well, while the Left one does not.
APPS are upto date. But "Reset" option isn't showing on the wearables app either.
Please advise a fix.