Original topic:

Earplug Buds 2 Pro got stucked in my ears.

(Topic created: 02-16-2024 03:33 AM)
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Lecon128
Astronaut
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Galaxy Buds
When I was taking off my galaxy buds 2 pro, the earplug got stucked in my ears.
image


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notforhire
Honored Contributor
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Galaxy Buds

tweezers

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Lecon128
Astronaut
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Galaxy Buds
Don't worry, I got it out.
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JRMartinez
Comet
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Galaxy Buds
Try smaller size
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Lecon128
Astronaut
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Galaxy Buds
Smaller size will make the earbuds a little bit loose when using it.
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270
Sun
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Galaxy Buds
Make sure the earpiece is attached correctly to the earbud. It should be difficult to take off even with your fingers. I can't imagine if it was installed correctly that it came off in your ear.
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Jzotagious
Astronaut
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Galaxy Buds
Nice to small
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Samsung_Moderator
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand the concern with the wingtip coming off of the earbud and sticking in your ear.

We recommend checking the application of the wingtips to make sure they are securely applied to the Buds, and check to make sure the Buds are seated properly in your ears. You can use the following article for additional information on applying the wingtips and wearing the Buds: https://www.samsung.com/us/support/answer/ANS00082785/

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